Details
 

July 10, 2018
11:30AM-1:00PM

Performance Improvement and the Millennial Workforce

Webinar Recording Available

Program Summary      

In the new world of data-driven and outcome-focused quality, agencies are being asked to learn, think, track and react differently. Engaging the growing millennial workforce and understanding their mindset and motivation will be key for the agency in defining duties, assessing skill sets and identifying team leaders. Hear how the agency’s future is strengthened and quality advanced by models of engagement for a new generation.

The presentation will review the characteristics of quality improvement leadership, the QAPI program and team members for all types of organizations.  Additionally, it will focus on the new COP operational requirements for QAPI.  The experts will discuss:

  • Working and communication characteristics of Boomers and Millennials.
  • Using a variety of communication styles to activate a QAPI program throughout the organization.
  • Effectively using Boomers and Millennials in various aspects of the QAPI program.

Presenters: Donna Floyd, RN, BSN.  Donna is principal and consultant at The Crag Business Group, Inc., has experience in management of national, regional and start-up organizations, including home health agencies. She has held positions as an agency administrator, clinical nurse manager, and VP of Program Development. She is experienced with home health agencies and licensure rules in multiple states. 

Robert Floyd. Robert is the COO of The Crag Business Group, Inc., and is a 35-year veteran of management, with extensive knowledge and experience in human resources and risk management. As a management consultant, Robert has developed a strong analytical process and highly effective training methods to facilitate necessary changes within organizations.

Registration Fee:  OCHCH member rate is $110.00 – Non-members $199.00.  An audio recording is available. Indicate if you will be calling into the live webinar or purchasing the audio recording (fee is the same).  The live webinar includes the opportunity to ask questions of the presenter.  If you desire to purchase both the live webinar and the audio recording, pay the registration fee and an additional $30.

Continuing Education:  The presenters and program planners have no conflict of interest in regard to this webinar.  RNs and LPNs must participate in the entire presentation in order for contact hours to be awarded. 

To apply for nursing contact hours, please mail or fax an evaluation form and a $10 processing fee for each individual requesting hours.  Additionally, send in a completed sign-in sheet, listing the individuals at your facility that participated and noting those requesting contact hours.  Individuals requesting contact hours will receive a certificate of contact hours earned.  Approved provider status does not imply endorsement by the provider, ANCC, OBN or ONA of any products displayed in conjunction with an activity.

Ohio Council for Home Care and Hospice is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  (OBN-001-91) (OH -157, 4/1/2019).

To Register:

Online:      CLICK HERE

Print:          Registration Form

Fax:            (614) 899-0192

Mail:           
Send your completed registration form with payment to:

                   OCHCH
                   1105 Schrock Road, Suite 120
                   Columbus, OH 43229

Questions

If you have questions please contact OCHCH at (614) 885-0434 or jim@ochch.org.

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2018-07-10 11:30:00 2018-07-10 13:00:00 America/Detroit Performance Improvement and the Millennial Workforce Program Summary       In the new world of data-driven and outcome-focused quality, agencies are being asked to learn, think, track and react differently. Engaging the growing millennial workforce and understanding their mindset and motivation will be key for the agency in defining duties, assessing skill sets and identifying team leaders. Hear how the agency’s future is strengthened and quality advanced by models of engagement for a new generation. The presentation will review the characteristics of quality improvement leadership, the QAPI program and team members for all types of organizations.  Additionally, it will focus on the new COP operational requirements for QAPI.  The experts will discuss: Working and communication characteristics of Boomers and Millennials. Using a variety of communication styles to activate a QAPI program throughout the organization. Effectively using Boomers and Millennials in various aspects of the QAPI program. Presenters: Donna Floyd, RN, BSN.  Donna is principal and consultant at The Crag Business Group, Inc., has experience in management of national, regional and start-up organizations, including home health agencies. She has held positions as an agency administrator, clinical nurse manager, and VP of Program Development. She is experienced with home health agencies and licensure rules in multiple states.  Robert Floyd. Robert is the COO of The Crag Business Group, Inc., and is a 35-year veteran of management, with extensive knowledge and experience in human resources and risk management. As a management consultant, Robert has developed a strong analytical process and highly effective training methods to facilitate necessary changes within organizations. Registration Fee:  OCHCH member rate is $110.00 – Non-members $199.00.  An audio recording is available. Indicate if you will be calling into the live webinar or purchasing the audio recording (fee is the same).  The live webinar includes the opportunity to ask questions of the presenter.  If you desire to purchase both the live webinar and the audio recording, pay the registration fee and an additional $30. Continuing Education:  The presenters and program planners have no conflict of interest in regard to this webinar.  RNs and LPNs must participate in the entire presentation in order for contact hours to be awarded.  To apply for nursing contact hours, please mail or fax an evaluation form and a $10 processing fee for each individual requesting hours.  Additionally, send in a completed sign-in sheet, listing the individuals at your facility that participated and noting those requesting contact hours.  Individuals requesting contact hours will receive a certificate of contact hours earned.  Approved provider status does not imply endorsement by the provider, ANCC, OBN or ONA of any products displayed in conjunction with an activity. Ohio Council for Home Care and Hospice is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  (OBN-001-91) (OH -157, 4/1/2019). To Register: Online:      CLICK HEREPrint:          Registration Form Fax:            (614) 899-0192Mail:           Send your completed registration form with payment to:                    OCHCH                   1105 Schrock Road, Suite 120                   Columbus, OH 43229 Questions If you have questions please contact OCHCH at (614) 885-0434 or jim@ochch.org. Webinar Recording Available