Charles Canaan, Palmetto GBA

MPH, BSN, RN, CCA, CPC, CPB, CPMA, APM, Senior Provider Education Consultant

Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia, a Master of Public Health Degree in Health Promotion and Education and a Graduate Studies Certificate in Alcohol and Drug Studies from the University of South Carolina, and a Coding for Health Care Professionals Certificate from Trident Technical College. He reviews medical utilization data and trends. He currently provides education and consultation to Medicare Part A and Part B providers with learning needs.

Marlene Frierson, Palmetto GBA

Senior Provider Relations Representative

Marlene Frierson has 20+ years of Medicare experience and over 15 years of Medicare enrollment experience. She has served in outreach and education, managed financial staff and other resources. In previous positions, Ms. Frierson has participated with educating regional and state provider associations, referral sources, physicians, discharge planners, suppliers and Medicare beneficiaries. She has worked in Medicare Hearings and Appeals for the formerly known National Supplier Clearinghouse (NSC) contract and also has experience with the Competitive Bidding Demonstration and Part A Provider Enrollment Unit. Ms. Frierson is currently a member of Palmetto GBA’s Provider Outreach & Education department as a Provider Relations Representative for Home Health & Hospice.

Elizabeth Brogdon, Palmetto GBA

Senior Provider Relations Consultant, Provider Outreach and Education

Elizabeth has over 20 years of nursing experience. She is a graduate of Forsyth Technical College. Elizabeth holds a Bachelor of Science in Health Care Administration from Columbia Southern University. She has a background in Emergency Medicine in Nursing, Occupational Health and Home Health Care. Her educator experience includes Instructor for The American Heart Association and several other agencies. She previously worked for Palmetto GBA as a Medical Reviewer on the Pre-Claim Review Demonstration. Elizabeth is currently a Senior Provider Education Consultant with Provider Outreach and Education for the Review Choice Demonstration. Her duties include providing education for the Home Health and Inpatient Rehabilitation Review Choice Demonstrations through one on one and large group setting sessions.

Day One – Home Health

Amanda Waesch, Brennan, Manna & Diamond LLC

Member & Vice President

Day One, Home Health @ 12:20 pm – What To Do When You Receive an Audit:  Helpful Tips and Tricks

Amanda Waesch is an attorney at Brennan, Manna and Diamond, where she operates a national healthcare practice and is licensed in Florida, Ohio, and Tennessee. She primarily focuses her practice on advising all types of healthcare providers, including, hospitals and physicians, on medical staff issues, billing and reimbursement appeals and strategies, regulatory compliance, contracting, and general corporate matters. In particular, Ms. Waesch has worked with many hospitals and health systems on medical staff bylaw revisions, credentialing matters, and peer review and disciplinary proceedings. Ms. Waesch is also primarily responsible for all reimbursement audits and appeals, including Medicare and Medicaid appeals and commercial reimbursement disputes for her firm’s healthcare clients. Additionally, her work focuses on many different areas of health law such as employment contracts; general corporate matters; Medicare certification, state licensure, and accreditation; regulatory compliance, HIPAA privacy and security laws; fraud and abuse laws; joint venture structural analysis; compliance plans; and healthcare litigation.

Catherine Zhang, Narrable Health

Chief Executive Officer

Day One, Home Health @ 1:40 pm – Cyber Threats in Home Health

Catherine Zhang is the CEO and Co-Founder of Narrable. Her passion for healthcare began after the sudden loss of a close friend. After speaking with numerous home health owners attempting to build their own solutions, she launched Narrable with former Workday colleague Mayur Pandya. Prior to Narrable, Catherine had close to a decade of product and leadership experience in B2B SaaS. Catherine joined Workday in 2015, where she led a team of engineers focused on data and API products in the cloud. Her products were used by over 3,000 global enterprises and healthcare institutions from midsize to Fortune 50. In 2020, Catherine joined Particle, a startup founded by a fellow Northwestern alumni. At Particle, Catherine managed IoT cloud platform products from conception to launch, enabling customers to build new experiences in transportation, clean energy, air quality, and more. Catherine holds a Bachelor’s degree from Northwestern University, where she studied Communication Studies, Economics, and Business Institutions.

Mayur Pandya, Narrable Health

Chief Technology Officer

Day One, Home Health @ 1:40 pm – Cyber Threats in Home Health

Mayur Pandya is the CTO and Co-Founder of Narrable. Growing up in a family of physicians, Mayur has always had an interest in building healthcare products to improve clinician experience. In particular, he sees a gap in the care continuum between hospitals and post-acute providers, during which patient conditions can change. At Narrable, Mayur brings over a decade of expertise in enterprise systems and machine learning to the home health industry. Mayur joined Workday pre-IPO in 2010 and was promoted to Principal Software Engineer in 2017. During this time, Mayur served as Technical Lead across multiple teams including User Experience Platform, Machine Learning Services, and Financial Management applications. After seeing over 1,000 enterprise customers run Workforce Management machine learning applications on his platform, Mayur then led the development of Financial Management machine learning applications from 0 to 200 customers. Mayur holds a Bachelor’s Degree in Computer Science from Cornell University.

David Tramontana, FocusCFO

Area President

Day One, Home Health @ 2:40 pm – Insights & Lessons Learned in Home Health Operations

David Tramontana is the Area President with FocusCFO, a firm that provides fractional CFO services to small and medium sized businesses. Since joining the organization in January 2020, the organization has more than doubled revenue, clients served, and associates. Lessons learned growing a home health business are helping to scale FocusCFO. David has a rich background in home health care, government affairs, and business. He has been involved with the Ohio Council for Home Care & Hospice for many years, including six years on the Council Board of Trustees and being a two-time winner of the OCHCH Joan Lawrence award for Advocacy.

Michael Greenlee, HealthRev Partners

MBA, Founder & CEO

Day One, Home Health @ 3:40 pm – Improve Cash Flow, Margins, and Financial Health

Throughout his 20-year career in health care, most recently in home health and hospice, Michael Greenlee has worked firsthand with many organizations to improve operations and drive growth. His leadership, sound business strategies, and dedication, he’s been recognized numerous times for producing high-value results and has been sought out to mentor others. As the Founder & CEO of HealthRev Partners, Michael applies these principles to drive strategic initiatives to deliver innovative solutions and exceptional client service for home care agencies.

Ethan Schwarzbach, Flychain

Chief Executive Officer

Day One, Home Health @ 3:40 pm – Improve Cash Flow, Margins, and Financial Health

Ethan Schwarzbach is the CEO of Flychain. Flychain is the Financial Operating System for small to medium-sized healthcare providers. Our suite of financial tools includes working capital (receivables financing and growth capital), full-service accounting + bookkeeping, valuation services, savings opportunities, and revenue cycle intelligence – all in one platform. Our goal is to reduce the financial and operational burdens of running a business in healthcare so that providers can spend more time on what really matters – caring for patients.

Day One – Hospice

Sara Nigro, BetterRX

Director of Channel Partnerships

Day One, Hospice @ 8:30 am – Deprescribing and Containing Cost

As the Director of Channel Partnerships at BetterRX, Sara infuses her expertise and compassion into the heart of hospice care, propelling the industry forward through tech innovation. She’s devoted to educating care teams about the cost-saving benefits and simplicity of BetterRX’s medication ordering and management technology. Her passion for the industry is a catalyst for change, reshaping the delivery of hospice care to be more efficient, empathetic, and patient-centered.

Courtney Tonks, BetterRX

Consultant, Director of Nursing at Ovation Hospice

Day One, Hospice @ 8:30 am – Deprescribing and Containing Cost

I worked as a CNA putting myself through school and finally graduated with my RN from Provo College in 2015.  Since becoming a nurse, I’ve worked in many different settings including: Emergency Room, Med/Surg, Pediatrics, Cardiac ICU, Home Health and Hospice, Assisted Livings and even Plastic Surgery for a minute. I always find myself drawn back to Geriatrics, and most specifically Hospice. This time, I have to thank my grandpa for bringing me back “home” after he passed away last year on hospice and I had the privilege to care for him, I was reminded of what my passions in this industry are.  Hospice patients open their homes, their lives, and their most vulnerable moments to us as caregivers, and they deserve to feel safe, respected and loved in their final moments.

Deanna Heath, KanTime

SVP of Customer Experience

Day One, Hospice @ 10:10 am – Strategic Efficiency in Hospice

Deanna Heath is SVP of Customer Experience at KanTime. KanTime Combines Patient-Centered Care with Modern EMR Technology To Create the Ultimate Healthcare Solution. We create a cohesive partnership between longitudinal care and technology, powered by a dynamic system that puts the patient first while increasing staff efficiency and engagement.

Jeri Vaughan, KanTime

Director of Product Management

Day One, Hospice @ 10:10 am – Strategic Efficiency in Hospice

Jeri Vaughan is Director of Product Management at KanTime. KanTime Combines Patient-Centered Care with Modern EMR Technology To Create the Ultimate Healthcare Solution. We create a cohesive partnership between longitudinal care and technology, powered by a dynamic system that puts the patient first while increasing staff efficiency and engagement.

Day Two

Jil Schexnayder, KanTime

Director of Marketing and Events

Day Two @ 9:00 am – Cultivating Success: Growing Your Brand through Company Culture

I am a mother to three amazing grown children, wife, and glam-ma to a few fur babies. I enjoy being outdoors, traveling, being with friends and family, and binge watching General Hospital. I have been in the healthcare industry for nine years and with KanTime for seven. I have a passion for building strong relationships to facilitate better care for our patients, peers and providers.

Jeri Vaughan, KanTime

Director of Product Management

Day Two @ 9:00 am – Cultivating Success: Growing Your Brand through Company Culture

Jeri Vaughan is Director of Product Management at KanTime. KanTime Combines Patient-Centered Care with Modern EMR Technology To Create the Ultimate Healthcare Solution. We create a cohesive partnership between longitudinal care and technology, powered by a dynamic system that puts the patient first while increasing staff efficiency and engagement.

Shane LuQuire, CHAP Growth Solutions

Growth Consultant

Day Two @ 10:00 am – Strategies for Growth and Profitability

With a remarkable 25-year journey in post-acute care, Shane LuQuire is a seasoned Growth Specialist predominantly rooted in DME, home health, and hospice. He has exhibited profound leadership, notably as a national company’s Vice President of Sales. LuQuire’s true leadership testament lies in fostering employee recruitment and retention, skill development, and promotion. Deeply involved in acquisitions and turnarounds, he has consistently demonstrated his capability to transform businesses. Believing in cultivating the right culture for success, LuQuire has crafted leadership training, established pivotal performance metrics, and excels in integrated frequency, territory optimization, and mapping. As a Growth Consultant, he makes strides in strategic tool development, client training, and using data to identify market differentiators. LuQuire’s unique blend of experience, strategic insight, and unwavering dedication positions him as an invaluable asset for organizations on a growth trajectory.

Jared Robey, WorldView

Senior Vice President, Sales

Day Two @ 11:00 am – Leveraging Technology for Operational Gains

Jared Robey is a dynamic executive leader with over a decade of experience in the home-based care industry. He is known for his strategic thinking, passion for growth, and commitment to operational excellence. With a diverse background and a knack for building strong relationships, Jared consistently achieves business objectives through innovative solutions. Jared’s visionary leadership drives success and innovation, making him an inspiring force in this industry.

Jen Sherman, nVoq

Partner Enablement Manager

Day Two @ 11:00 am – Leveraging Technology for Operational Gains

Jennifer has been a leader and voice in the post-acute space for over 20 years. Working as a provider to an extensive history in the EMR space, Jen has worked and with companies such as Interim, Allscripts, and Netsmart to name a few. Holding leadership positions has allowed Jennifer the space to gain access to many of the challenges of the in-home health market. She is proud to support the post-acute team on the “march on Washington” attempting to assist in positive reforms. Jennifer joined nVoq last year and has helped drive a strategic focus on enabling this industry though nVoq’s cloud based, medically relevant, and HIPAA compliant speech recognition platform. Jennifer and the team are transforming technology enabling in-home healthcare documentation delivering material impact to the key industry challenges. Jennifer is a proud mom of three who navigates her college daughter as well as softball and baseball for their twins. Jennifer and Kevin reside on the Jersey Shore.

Everett Crosland, Clara Care

Chief Executive Officer

Day Two @ 1:10 pm – Unique Care Delivery Models

Everett Crosland is CEO of Clara Care, a a specialized telehealth wound care company that manages the wound healing journey for patients living with chronic wounds and recovering from surgical interventions. Clara Care applies accredited wound specialists to assess, monitor, and manage wounds so as to improve patient outcomes and control supply and care costs in the highly regulated wound space. Prior to leading Clara Care, Everett held multiple executive leadership positions commercializing innovative care models and products in healthcare.

Deanna Heath, KanTime

SVP of Customer Experience

Day Two @ 2:20 pm – Business Intelligence and Clinical Compliance

Deanna Heath is SVP of Customer Experience at KanTime. KanTime Combines Patient-Centered Care with Modern EMR Technology To Create the Ultimate Healthcare Solution. We create a cohesive partnership between longitudinal care and technology, powered by a dynamic system that puts the patient first while increasing staff efficiency and engagement.

Michelle Mullins, HealthRev Partners

BSN, RN, Chief Operating Officer

Day 2 @ 2:20 pm – Business Intelligence and Clinical Compliance

With 33 years of experience in the healthcare industry, including an impressive 29-year journey dedicated to post-acute home health and hospice, Michelle brings a wealth of knowledge and expertise to the HealthRev team. Her track record in team development, project management, clinical operations, system implementations, and regulatory compliance is nothing short of remarkable. Michelle’s passion for improving patient care and her strategic thinking allows her to impact and move the health industry in many ways.

Michael Greenlee, HealthRev Partners

MBA, Founder & CEO

Day Two @ 3:30 pm – Data-driven Decision Making

Throughout his 20-year career in health care, most recently in home health and hospice, Michael Greenlee has worked firsthand with many organizations to improve operations and drive growth. His leadership, sound business strategies, and dedication, he’s been recognized numerous times for producing high-value results and has been sought out to mentor others. As the Founder & CEO of HealthRev Partners, Michael applies these principles to drive strategic initiatives to deliver innovative solutions and exceptional client service for home care agencies.